Customer Service

SHIPPING
We primarily ship using the United States Postal Service. All orders are shipped with a tracking number. All orders of in stock inventory will be shipped within three business days of being placed. Orders placed after 2:00 P.M (EST) will be processed the next business day. International shipping is also available.

PRODUCT AVAILABILITY
We strive to keep our shop inventory stocked at all times, but some of our items are limited edition. Once they sell out, they’ll be gone for good.

RETURNS AND EXCHANGES
We hope you are satisfied with every purchase from Terra Nullius. However, if you are not satisfied with your purchase, we gladly accept the return of any new, unused items in their original condition. The goods must be free from wear, stains, odor or any condition that would prevent them from being sold as new. Returned items can only be accepted within 14 days of original shipment date. Your credit card will be refunded the full amount of your order minus the cost of shipping, as soon as we receive your returned shipment. Customers will assume responsibility for return shipping charges. Terra Nullius will not assume responsibility for reimbursement, compensation, or loss of return packages. All sale items are final. No refunds or exchanges will be made on any items that are purchased on sale. 

PRIVACY
Terra Nullius is committed to protecting your privacy. We will not sell, trade or rent your personal information to anyone. Information submitted to us is only available to us and to our contract service providers that are processing your order. The information we do collect from our customers is used to enable us to process orders and to provide quality customer service. From time to time, we may send you an email to inform you of an upcoming event or new products, features or promotions. If changes to this privacy policy are made they will be posted here promptly.

SECURITY
All credit card processing and orders are transmitted over secure Internet connections using SSL (Secure Sockets Layer) encryption technology. Our site is also fully PCI DSS compliant.

USER CONDITIONS OF USE
All trademarks, service marks, trade names, and photography are the property of Terra Nullius LLC or are being used with permission for use on terra-nullius.co. No use of these may be made without the prior written consent of Terra Nullius except to identify the products or services of Terra Nullius.